About me
Principal Product Manager & Co-Founder
Dynamic and data driven Technical Product Leader with 10+ years of product experience and strong skill in creating MVPs, Managing Product Roadmaps and leading Go-to-Market (GTM) strategies in Global eCommerce (Full Chain).
Skills
Areas of Expertise
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Technical Product Leader
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Global eCommerce (Full Chain)
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MarTech & AI
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Governance
Work Experience
May 2020 – Present
Principal Product Manager & Co-Founder /
Amazon FBA / Yesh Digital
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Launched Ecommerce Products (full chain) and 20+ product features, including AI Chatbot & AI Ads.
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Launched e-commerce products in 40+ cities across the US, leveraging partnerships with Amazon and sourcing from Alibaba.
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Launched AI Chatbot that serves customers 24/7 attaining customer 100% score for (CX).
April 2023 – April 2024
Product Manager /
Govtech / WSG
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Developed a G2C/G2B web and chatbot product feature targeting Singapore’s workforce.
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Boosted users by 500% during the launch and go-to-market phase, growing from 30,000 to 200,000 per month under 12 months.
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Created AI Chatbot Roadmap designed to efficiently handle 1,000 concurrent users 24/7, which significantly improved user experience. Developed the Job Transformation Map (JTM), impacting workforce transformation across 15 major industries.
April 2019 – April 2020
Product Manager /
Govtech / NParks
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Led 20+ product feature developments
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Expanded the user base by 100,000 users, achieving a 40% growth in under 12 months.
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Led workforce transformation roadmap for Apps, Devops and Cloud products, achieving a 100% user adoption for modern applications across 15 divisions.
May 2020 – Present
Principal Product Manager & Co-Founder
/ Yesh Digital
-
Launched Ecommerce Products (full chain) and 20+ product features, including AI Chatbot & AI Ads.
-
Launched e-commerce products in 40+ cities across the US, leveraging partnerships with Amazon and sourcing from Alibaba.
-
Launched AI Chatbot that serves customers 24/7 attaining customer 100% score for (CX).
April 2023 – April 2024
Product Manager /
Govtech
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Developed a G2C/G2B web and chatbot product feature targeting Singapore’s workforce.
-
Boosted users by 500% during the launch and go-to-market phase, growing from 30,000 to 200,000 per month under 12 months.
-
Created AI Chatbot Roadmap designed to efficiently handle 1,000 concurrent users 24/7, which significantly improved user experience. Developed the Job Transformation Map (JTM), impacting workforce transformation across 15 major industries.
April 2019 – April 2020
Product Manager /
Govtech
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Led 20+ product feature developments
-
Expanded the user base by 100,000 users, achieving a 40% growth in under 12 months.
-
Led workforce transformation roadmap for Apps, Devops and Cloud products, achieving a 100% user adoption for modern applications across 15 divisions.
Product Lead /
Various
Global Booking Platform for 500+ Residential Properties Worldwide.
The 'GoDaddy of Asia': Leading Cloud & Domain Hosting Platform in Asia.
The best Mobile Virtual Network Operator(MVNO) platform in Singapore.
Leading Ecommerce Platform for
music instrument in South East Asia.
The Business Times (BT), Singapore's only financial daily news.
Award-Winning and most dynamic Toastmasters Club in Singapore.
Global Booking Platform for 500+ Residential Properties Worldwide.
The best Mobile Virtual Network Operator(MVNO) platform in Singapore.
Leading Ecommerce Platform for
music instrument in South East Asia.
The Business Times (BT), Singapore's only financial daily news.
Award-Winning and most dynamic Toastmasters Club in Singapore.
The 'GoDaddy of Asia': Leading Cloud & Domain Hosting Platform in Asia.